What do your replies actually cost you

Answering messages costs you a fixed number of hours every month, and this page works out how many. Tick the channels you actually run, set the sliders to your own numbers, and you get hours per month, hours you could hand off, and what that time is worth at your rate.

Your numbers

Channels you run
20
70%

Grix sorts email into: spam, phishing, partnership offers, customer questions, and everything left for you.

40
60%

Grix sorts DMs into: pricing questions, partnership enquiries, leads worth your time, and conversations it hands straight to you.

60
80%

Grix sorts comments into: plain reactions, repeat questions, abuse it hides, and real leads it flags.

1 min
$40

What it comes to

60hTime on replies
43hTime you could hand off
$1,720Value of that time

At these numbers you spend 60 h a month on replies.

How this is calculated

The formula is deliberately plain, so you can check it in your head. For each channel, daily volume times minutes per reply gives daily minutes. That is multiplied by 30 days and divided by 60 to get hours per month. The channels are then added up, each channel's handoff share is applied to its own hours, and your hourly rate comes last.

  • A month is counted as 30 days, including weekends. If you go quiet on weekends, drop your daily volumes.
  • The handoff share is your estimate, not a Grix benchmark. Nothing here claims a specific automation rate, because that depends on how repetitive each channel is.
  • Minutes per reply is one number across all three channels. An email usually takes longer than a comment, so if your mix leans heavily one way, set the value that matches the channel you spend most time on.
  • The category lists under each channel show what Grix separates a channel into. They carry no percentages on purpose: the split is real, the proportions would be made up until a real inbox produces them.
  • The result is time, not revenue. Recovered hours only turn into money if you put them somewhere that earns.

Questions

How many hours a month do replies actually take?

There is no single honest answer, which is why this page asks for your numbers instead of printing an average. As a worked example, 20 emails, 40 DMs and 60 comments a day at one minute each comes to 60 hours a month. Halve the volumes and it is 30 hours.

What hourly rate should I put in?

Use the rate you would charge a client for an hour of your time, or the rate you would pay someone to answer for you. The first tells you the opportunity cost, the second tells you the replacement cost. Both are valid, they just answer different questions.

Can automation really take over that share of replies?

It depends entirely on how repetitive your messages are. An inbox full of pricing questions, opening hours and the same five FAQs automates well. An inbox full of personal conversations does not. That is why the share is a slider you set per channel, not a number this page asserts.

Why is there no percentage next to each category?

Because nobody has measured it yet. Grix genuinely sorts email into spam, phishing, partnerships and customer questions, but printing a specific split would be inventing a statistic. Once real inboxes run through it, those proportions become a number worth showing.

Does Grix replace answering people?

No. Grix drafts and handles the repetitive share in your own voice and leaves the rest to you. The point is to remove the twentieth identical question of the day, not the conversations that are worth having.

September 1, 2026

See it on your own inbox

Grix is in closed beta. Join and I will walk you through what your own message load looks like once the repetitive part is handled.

Join the beta
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