How many hours a month do replies actually take?
There is no single honest answer, which is why this page asks for your numbers instead of printing an average. As a worked example, 20 emails, 40 DMs and 60 comments a day at one minute each comes to 60 hours a month. Halve the volumes and it is 30 hours.
What hourly rate should I put in?
Use the rate you would charge a client for an hour of your time, or the rate you would pay someone to answer for you. The first tells you the opportunity cost, the second tells you the replacement cost. Both are valid, they just answer different questions.
Can automation really take over that share of replies?
It depends entirely on how repetitive your messages are. An inbox full of pricing questions, opening hours and the same five FAQs automates well. An inbox full of personal conversations does not. That is why the share is a slider you set per channel, not a number this page asserts.
Why is there no percentage next to each category?
Because nobody has measured it yet. Grix genuinely sorts email into spam, phishing, partnerships and customer questions, but printing a specific split would be inventing a statistic. Once real inboxes run through it, those proportions become a number worth showing.
Does Grix replace answering people?
No. Grix drafts and handles the repetitive share in your own voice and leaves the rest to you. The point is to remove the twentieth identical question of the day, not the conversations that are worth having.